E-Commerce Terms and Conditions Policy

Last Updated: [01 January 2026]

Welcome to Orderlink (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and purchase of goods through our platform (collectively, the “Website”).

By accessing the Website, creating an account, or placing an order, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Business Model & Individual Sales Discretion

1. B2B Focus: Orderlink is primarily designed, operated, and intended for Business-to-Business (B2B) transactions. Products offered are aimed at commercial, wholesale, reseller, or corporate entity use.
2. Discretionary Sales to Individuals (B2C): Sales to individual non-business consumers are not guaranteed. Orderlink reserves the absolute and sole discretion to accept, reject, process, or cancel any order placed by an individual consumer or non-verified business account.
3. Verification: Orderlink reserves the right to request proof of business operations (such as tax IDs, business registrations, or corporate emails) prior to fulfilling any order.

2. Geographic Sales & Shipping Restrictions

1. Specified Territory: Products offered on Orderlink are strictly intended for sale, purchase, and delivery within [List Specified Countries, e.g., the United States, Maldives, India, Sri Lanka, Indonesia, Canada, and the United Kingdom] (the “Territory”).
2. Out-of-Territory Orders: Orderlink makes no representation that products or content on this site are appropriate, available, or legally compliant outside the Territory. We do not process or ship orders to addresses outside the designated Territory. Any orders placed for delivery outside the Territory will be canceled and refunded.
3. Compliance: Accessing Orderlink from jurisdictions where its contents or product sales are illegal is strictly prohibited. Users accessing the site from outside the Territory do so on their own initiative and are solely responsible for local law compliance.

3. Accounts & Eligibility

1. Age Requirement: You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use Orderlink and enter into a legally binding contract.
2. Account Security: If you create an account on Orderlink, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must notify us immediately of any unauthorized access or security breach.

4. Pricing, Orders, and Contract Formation

1. Invitation to Treat: Displaying products and prices on Orderlink constitutes an invitation to negotiate, not a binding offer to sell.
2. Order Acceptance: A binding contract is formed only when Orderlink explicitly accepts your order and sends a formal order dispatch/shipping confirmation.
3. Pricing Errors & Availability: Orderlink reserves the right to correct pricing errors, typographical errors, or inventory miscalculations at any time. In the event of a pricing error, Orderlink may cancel pending orders without liability.

5. Payments, Shipping, and Risk of Loss

1. Payment Terms: Orders must be paid in full using approved payment methods prior to shipment, unless a separate credit/net-terms agreement has been formally approved in writing by Orderlink.
2. Shipping & Customs: Delivery dates are estimates only. For allowed cross-border transactions within the specified Territory, the buyer is responsible for any local import duties, taxes, or customs clearance requirements.
3. Title and Risk of Loss: Title to goods and risk of loss transfer to the buyer upon delivery of the items to the carrier.

6. Returns, Refunds, and Warranties

1. Return Policy: All returns and refunds are governed by Orderlink’s separate [Return & Refund Policy]. B2B purchases may be subject to restocking fees or different return conditions than standard consumer purchases.
2. As-Is Disclaimer: To the maximum extent permitted by applicable law, products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

7. Intellectual Property & Prohibited Conduct

1. Ownership: All content, logos, trademarks, code, images, and text on Orderlink remain the exclusive intellectual property of Orderlink or its licensors.
2. Prohibited Actions: Users may not scrape, frame, modify, reverse-engineer, introduce malicious code, or use Orderlink for unauthorized commercial redistribution.

8. Limitation of Liability & Governing Law

1. Limitation of Liability: To the fullest extent permitted by law, Orderlink shall not be liable for any indirect, incidental, consequential, or special damages arising out of your use of the Website or products purchased.
2. Governing Law: These Terms shall be governed by and construed in accordance with the laws of international, without regard to its conflict of law principles. Any legal actions must be brought in attention before proceeding established institutions. 

9. Contact Information

If you have questions regarding these Terms or wish to know more about the business please contact Orderlink at:

• Email: [orderlinkonline@gmail.com]
• Phone: [01139097118]
• Address: [Malaysia, Maldives]